Returns & Exchanges
We want you to love your Thought garments, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Our commitment to sustainability means we strive for a seamless, paperless return process that respects both you and the planet.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original biodegradable packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Label and Ship
Download your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.