Frequently Asked Questions
Everything you need to know about your Thought shopping experience.
What sustainable materials does Thought use?
We prioritize eco-friendly fabrics including organic cotton, hemp, bamboo, and recycled polyester to ensure our fashion has a lower environmental footprint.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
How should I care for my organic garments?
To extend the life of your clothes, we recommend washing at 30 degrees Celsius, using eco-friendly detergents, and air drying whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.